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FAQ: Home

How do I access the library resources from home or from my personal device?

Current students and faculty of AMEDDC&S can call the library (210-221-6900), email or fill out the form here for an EZ Proxy password for remote access. The password will be deactivated after graduation. Do not share your password with anyone outside of your class.

Can I share my Stimson Library username and password with colleagues from another base?

 

No.

These resources have been licensed and purchased for AMEDDC&S ONLY. Sharing the resources with people that are not part of AMEDDC&S violates our license agreement, and puts our contract at legal risk.

How do I find medical books and journals after I graduate from AMEDDC&S?

The library resources are restricted to current students and faculty of AMEDDC&S. However, the Army Virtual Library will be available to you from anywhere in the world. You can find it at https://medlinet.amedd.army.mil/.  The AVL offers databases such as Clinical Key and DOSS as well as point-of-care tools, CME and medical mobile apps.

Can I fax from Stimson Library?

Yes, you can fax to a DSN, local or toll-free number at the library. Other places to fax on post include the Campbell (post) Library, UPS and the Military Family and Readiness Center. Stimson Library does not charge but the other facilities have a small fee.

Where can I access wireless?

Stimson library has wireless for government laptops only. Ask for the password at the reference desk. You can find commercial wireless at the USO and the Military Family and Readiness Center.

How can I find information on the Battle of _____?

Start with our research guide under the Captains Career Course. You will find lists of print and ebooks, search tips and    journals to help you. There is a research guide for every class, with required textbooks and links to other resources.

How do I get Endnote installed on my government computer?

EndNote is installed by the AMEDDC&S IT. You must contact our local IT department and open a ticket.

How do I reserve a study room?

 You can reserve one of our study rooms by calling the library (210-221-6900) or using the Outlook calendar. Click on "rooms" and then choose Bldg 2840.

Will the library renew my book?

Yes, just call us at 210-221-6900 and we'll extend you for another two weeks, if no one else has requested it.

How do I find information on how to cite in Turabian/ APA / MLA / Chicago?

We have a research guide here that will answer all your questions about writing, citing and plagiarism.

 

I can't access Outlook on this PC. How do I get to the DOD mobile webmail (the web-based mail.mil email)?

The library has written aids for accessing the enterprise web mail. Ask any staff member

 

 

No. Please note per copyright, license, and legal reasons the book can NOT be downloaded and emailed, posted to a website, or have multiple copies printed. The title must be accessed through the vendors page.

 

Can I email an entire book to my unit/department/team

No. Please note per copyright, license, and legal reasons the book can NOT be downloaded and emailed, posted to a website, or have multiple copies printed. The title must be accessed through the vendors’ page.

 

Can I print the entire article and make copies for my unit?

 

No. Unless you have obtained copyright permission to provide multiple copies of the item.

Please note per copyright, license, and legal reasons the book can NOT be downloaded and emailed, posted to a website, or have multiple copies printed. The title must be accessed through the vendors’ page.

 

Do I have to create a personal account on these ebook platforms

No. You only have to create a personal account if you want to download the entire ebook, or add notes/highlights, et

How do I download an ebook in Ebsco?

 

Check out this video for instructions: https://www.youtube.com/watch?v=aZfdq2cM1U4

Or view the instructions on the EBSCO Ebook Page: http://ebsco.libguides.com/ebooks

What if my PDF doesn't open?

Please open a help ticket.

How do I retrieve my ProQuest Ebook Central Personal Account password or Username?

If you cannot remember your username or password then click on “Forgot Username or password?” Please note, the library does not have this username or password. This is personal just to you in this system and maintained by this system, not the library. We can NOT reset this password for you. The same applies for any personal account created on a library database or platform.

Can I share my personal username and password with colleagues from another base?

No.

These resources have been licensed and purchased for AMEDDC&S ONLY. Sharing the resources with people that are not part of AMEDDC&S violates our license agreement, and puts our contract at legal risk.

 

 What does attachment extension not recognized" mean and how do I fix it?

You may need a different program installed on your computer. All Army computers are approved for Adobe Digital Editions; however, it is listed as optional and not installed on JBSA NEC computers. Please submit a ticket to the IT department.

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